Mindsight Managed Services

Establish a Trusted Partnership

We are a strategic Managed Services provider offering custom, cost effective, 24/7/365 monitoring/management solutions for IT environments of all size. Mindsight’s Managed Services program is comprised of engineers and consultants which have advanced certifications. Each of our engineers is a highly-certified subject-matter expert in one or more of our specialty areas including: cloud, collaboration, contact center, data center, networking, and security.

Our Managed Services team will act as an extension of your in-house team by supplementing your existing IT staff and providing the knowledge needed to solve your toughest technology challenges. Our mindful, consultative approach has helped businesses in the greater Chicago land area for the past 14 years. 

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MANAGED SERVICES BENEFITS

Minimize Risk

Flexibility

Implement New Technology Quickly

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CUSTOMER TESTIMONIALS

A partnership with Mindsight means peace of mind when you need it the most. See what some of Mindsight’s Managed Services customers have said about us. 

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Mindsight Managed Services Areas

  • Backup and Disaster Recovery

    Mindsight Managed Backup and Disaster Recovery Services can be leveraged as a reliable safety net for your environment. Our engineers will oversee, manage, and regularly test your backup solution to ensure your backups are ready at a moment’s notice. Furthermore, our team can design and maintain a full disaster recovery strategy. If the worst were to occur, a Mindsight managed services agreement would be an invaluable ally in responding to the crisis.

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  • Cloud Managed Services

    Cloud environments can benefit from the same form of monitoring and maintenance conducted in on-premise data centers. Whether a few applications or your entire environment, let Mindsight keep your cloud-hosted applications and systems in order and performing as expected.

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  • Collaboration and Contact Center

    Mindsight Managed Collaboration and Contact Center will manage your unified communications, collaboration, and/or contact center environments so that you can dedicate resources to other priorities. With our Cisco Master Collaboration certification, you can be confident that our engineers will manage your environments accurately and efficiently.

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  • Remote Monitoring and Management

    Mindsight’s Remote Monitoring and Management offering manages your storage, servers, hypervisors, network, and applications. If it is part of or supported by your data center, Mindsight can provide ongoing monitoring and maintenance.

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  • Security as a Service

    To protect the cloud, you need a solution built for the cloud. Security as a Service provides network monitoring, analytics, and insight to ensure that your on-prem or cloud deployment is protected from malicious files. Explore Security as a Service and how Mindsight can help you refine or build a security strategy.

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Questions About Managed Services?

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See What Our Customers Are Saying

Customer Reviews

“Mindsight wanted to learn about who we were and what we doing before sitting down and proposing solutions.” 

— Chief Financial Officer, Media Organization

 

“Of all our managed services providers, Mindsight was the most responsive and came to the table with very creative solutions to our problems.” 

— VP of Operations, Healthcare Real Estate Investment Firm

 

“I can pick up the phone and call someone from Mindsight’s senior management. We can talk everything over, which is important when dealing with larger support partners.” 

— Manager of IT Services, Food Production Company

 

“They maintain very open communication and provide administrative support when needed. It’s important that we’re never left in the dark, and Mindsight would not let that happen, which is the support reliability we need.” 

— Chief Operating Officer, Manufacturing Company

 

“We were very impressed with Mindsight’s level of knowledge and with their communication. They could always explain a problem or solution in terms everyone could understand easily.” 

— Chief Technology Officer, Information Technology and Services Manager

 

Why Do You Need Managed IT Services?

managed-servicesFor many Chicago area companies, routine maintenance, monitoring, and updating of the IT environment can quickly eat up the majority of the IT department’s time and resources. It can be a challenge to implement new initiatives, reconsider approaches, or even research new technologies with the majority of the day devoted to maintenance. Don’t worry. Mindsight can help.

The Advantages of Having a Managed IT Services Provider

Minimize Risk

At all levels of a Mindsight managed IT services agreement, clients receive 24-hour monitoring services. Day and night, our team has an eye on your environment should something go wrong. We assume the risk so you don’t have to. Your peace of mind is our priority.

Flexibility

Our clients have the freedom to pick and choose the level of attention Mindsight devotes to each technology area. Our managed IT services program is structured to cater to your specific, timely needs.

Implement New Technology Quickly

Mindsight has the resources and experience to deploy new technologies right away, eliminating the time it would take your in-house team to find or train the right people.

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Mindsight Blog

Read the latest and most relevant technology news through the Mindsight blog. Our most recent case studies and managed it services articles are below.

Industry News, Managed IT Services

  The American Institute of Certified Public Accountants (AICPA) set forth the Statement on Standards for Attestation Engagements (SSAE 18 Audit Report) to formalize the auditing process for Certified Public Accountants (CPAs). An attest engagement is slightly broader than an audit in that it assesses…

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Managed IT Services

  Managed service providers, or MSPs, supply IT expertise and support to a company’s infrastructure and user systems, often remotely. They do it all: network infrastructure, systems analysis, disaster recovery implementation and monitoring, security analysis, and development. MSPs work across industry – from healthcare to…

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Managed IT Services, Network Infrastructure

May 22, 2018 by Siobhan Climer Network downtime got you down? You aren’t alone. According to the Ponemon Institute’s annual report, the average cost of unplanned outages is $8,850 per minute. PER MINUTE. True, the variance is significant, ranging from $137 to $17,244. But the…

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