Prepare for the Cisco Customer Journey Platform, Cisco’s take on the cloud-based contact center. Mindsight is one of only a few Cisco partners granted exclusive early-access.
An expert engineer from Mindsight presents his take on how screen pops improve the customer experience at the annual LSC conference.
The digital supply network that supports your business is integral to your success. But is the supply chain at risk for cyberattack?
It’s been a busy year and technology isn’t slowing down. From data breaches to network and data storage, change didn’t hold back. Review the highlights of 2018 and prepare for 2019.
A lot has happened in the contact center this past year. Whether it’s agent retention, emerging technologies, or call center etiquette, read our top contact center stories of 2018.
Prepare for 2019 with the Mindsight Futures Report on new technology trends expected to make a stir next year. We’ll talk AI, neural networking, data centers, and blockchain.
The Cisco Duo acquisition is complete, but what does that mean for customers and partners eager to implement security solutions?
Join education experts December 12 for Safety In Schools: Securing The Educational Enterprise. Discussion covers network security, data privacy, and more.
This Veterans Day, Mindsight honors veterans in our community. We followed Dana Bailey, Mindsight’s VP of Operations, as he spoke at a service at a local school.
Join Mindsight CTO, Jason Wankovsky and other industry experts for CAMP IT: Nov. 14 to learn strategies for disaster recovery and business continuity.