It’s been a busy year and technology isn’t slowing down. From data breaches to network and data storage, change didn’t hold back. Review the highlights of 2018 and prepare for 2019.
Prepare for 2019 with the Mindsight Futures Report on new technology trends expected to make a stir next year. We’ll talk AI, neural networking, data centers, and blockchain.
AI impacts the contact center of today – and tomorrow. Here are 6 ways leaders can expect AI to change the way their business interacts with customers.
Workforce optimization tools are changing the way contact center supervisors manage and measure the contact center. Find out the benefits, features, and options.
Mindsight’s CTO and VP of Consulting Services, Jason Wankovsky, lays out his views on leadership and how technology impacts our clients.
The season of tech horror stories approaches, and we’ve found the most frightening, the most immersive, and the most … filled with flames?
When patient’s lives are at stake, everything seems vital. Find out what to prioritize when you create a healthcare technology IT budget.
Networking is the system-level understanding of computing. Use the Tech Terms Dictionary Network Edition to sharpen your network lexicon.
Register for Mindsight’s 8th Annual Technology Roadmap Conference on September 27, 2018 at the DoubleTree Suites in Downers Grove, IL.
Meet Mindsight’s VP of Operations, Dana Bailey, as he discusses what it takes to provide extraordinary service delivery.