Cloud-based contact centers are the next call center trend, but how do the top platforms compare? Read about PureCloud and CJP and how to determine which is right for you.
Finding the right cloud provider – whether its AWS or Azure – isn’t easy. Here are the high-level differences between these two top public cloud providers, plus an overview on how to get started in a cloud migration journey.
FedRAMP-compliance is mandatory for agencies transmitting federal information via the cloud. Find out the basics and how to ensure cloud data security for your business.
The cloud for SMBs brings several advantages, from earnest efficiencies to anytime accessibility. Here are 9 benefits of the cloud.
News is out. Pure Storage’s Compuverde acquisition is expected this month and will change the data storage and cloud conversation.
Understanding cloud storage vs local storage is important to deploying the right storage solution for your business. Cloud storage is the process of storing digital data in an online space that spans multiple servers and locations, and it is usually maintained by a hosting company.
Finding the right cloud mix for every organization is quite an undertaking – and the options seem limitless. Getting started means asking the right questions and understanding how the cloud aligns to the unique needs of your business.
How does the cloud fit into the contact center? Here are five ways the cloud improves the customer experience.
Prepare for the Cisco Customer Journey Platform, Cisco’s take on the cloud-based contact center. Mindsight is one of only a few Cisco partners granted exclusive early-access.
The customized Cisco Umbrella pricing model for schools and higher ed institutions makes it a better-than-ever fit for security-focused districts today.