The AICPA certifies Mindsight through the SSAE 18 audit report as a secure third-party partner, ensuring clients can rely on us.
The next step in contact center compliance technology. Pause recordings using Uptivity, plus high-end encryption to ensure customer success.
Find out how SMBs leverage managed services to reduce costs and security risks, optimize processes, and stay in compliance with regulations.
Learn the fundamentals for call center etiquette in this helpful infographic. Do: Smile while you talk. Don’t: Forget to record phone calls.
This Fourth of July, find out what technology existed at the birth of the United States. Prepare, ye fellows, for the 18th century!
Learn about the history of cyber attacks, from the Morris Worm to Equifax and everything in between. Are you on the right side of history?
How do HIPAA compliance and the contact center converge? Find out how to protect the PHI data of your patients.
Learn about the top 7 cyber security threats to financial services and how you can prevent and respond to most attacks.
Check out these top 5 K-12 EdTech trends that are impacting school districts around the country. Are you ready for 2018-2019?
Adapting for millennials in the workplace means adapting for a connected, convergent market. Learn the 4 steps to retaining millennials.