Centralized and decentralized contact centers can grow using the cloud. Contact center Genesys PureCloud solutions work together to grow business and improve collaboration. Learn how the cloud can secures data for your contact center.
Technology is always changing, growing, and redefining itself. It can be a big challenge for IT professionals to stay abreast of the latest solutions and keep an eye on emerging technologies. But, with the help of the Mindsight blog, you can have all the tech news and insight you need delivered straight to your inbox.
Here, we cover what’s what in the technology industry. Whether we’re writing about data centers, virtualization, the contact/call center, industry news, interviews, collaboration, or another technology, our articles cut through all the marketing jargon to give you just the facts and our recommendations. At Mindsight, we believe in candid communication, and our blog is a reflection of that ideal. If there is a technology or strategy that can help your business or spark your interest, you can read about it here.
We publish quality, original content every week with topics running the gamut of the technology world, but IT professionals are not the only ones who will find value here. Even though we are techies, we make sure each of our blogs are written to be clear and concise without bogging down the conversation in technical details. For both the technical and non-technical professional, the Mindsight blog has you covered. Executives, small business owners, and contact/call center managers alike will also find blog articles published with content valuable to their role and their goals.
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