This Veterans Day, Mindsight honors veterans in our community. We followed Dana Bailey, Mindsight’s VP of Operations, as he spoke at a service at a local school.
What is the secret brine to customer satisfaction, and how does the moment of truth fit in? Align your technology to your goals and find out.
As the hardware in district data centers comes end-of-life, it’s worth taking a look at transitioning to the cloud for education.
Join Mindsight CTO, Jason Wankovsky and other industry experts for CAMP IT: Nov. 14 to learn strategies for disaster recovery and business continuity.
Cut carbon emissions and improve employee satisfaction by employing work from home models in your green contact center.
Mindsight’s CTO and VP of Consulting Services, Jason Wankovsky, lays out his views on leadership and how technology impacts our clients.
Your digital wallet is getting a makeover: what are the ecommerce trends anticipated in 2018 and beyond? Follow for the scoop on the FinTech revolution.
The season of tech horror stories approaches, and we’ve found the most frightening, the most immersive, and the most … filled with flames?
You can have too many calls. Call reduction strategies help you divert your call center traffic to other channels and use your contact center resources more effectively.
Mindsight is sponsoring GMIS and the upcoming GIANTS conference in early November. Find out what’s included and why we’re GMIS members.