Cisco has been a leader in networking equipment and unified communication technologies for decades. From desk phones to the Unified Computing System (UCS), Cisco technologies provide effective solutions and amazing capabilities to countries all around the globe. Mindsight maintains a close relationship with Cisco to offer their expansive range of solutions to our Chicago clientele.

In addition to our flagship Cisco products, Mindsight also offers an array of solutions from Meraki, a division of Cisco. Meraki offers cloud managed switches, wireless routers, firewalls, and desk phones. With these networking devices, IT administrators can centrally manage their entire network from an online web portal instead of manually configuring switches and routers throughout the network.

On the contact/call center side, Mindsight is certified to deliver all three of Cisco’s core contact/call center platforms: Unified Contact Center Express (UCCX), Unified Contact Center Enterprise (UCCE) and Packaged Contact Center Enterprise (PCCE). In order to design and deploy UCCE or PCCE, Mindsight earned the Unified Contact Center Enterprise Authorized Technology Provider certification, a distinction given to only a handful of partners in the Chicago area.


  • Switching

    • Catalyst
    • Nexus
    • Cisco ACI
    • Meraki Switching
    • Cisco Wireless
    • Meraki Wireless
    • Meraki Firewall

  • Routing

    • Cisco ISR and ASR
    • Cisco ASA with FirePOWER (NGFW)

  • Servers

    • Cisco UCS (full line)
    • Cisco Hyperflex

  • Unified Communications

    • Cisco Phones
    • Telepresence
    • Meraki Phone
    • Spark
    • Jabber
    • WebEx

  • Contact Center

    • Unified Contact Center Express (UCCX)
    • Unified Contact Center Enterprise (UCCE)
    • Packaged Contact Center Enterprise (PCCE)
    • Cisco Voice Portal (CVP)
    • Tropo


    • Gold Certified Partner
    • Unified Contact Center Enterprise Authorized Technology Provider (UCCE ATP)
    • Advanced Enterprise Networks Architecture Specialization
    • Advanced Security Architecture Specialization
    • Advanced Collaboration Architecture Specialization
    • Advanced Data Center Architecture Specialization
    • Master Collaboration Specialization
    • ATP – Cisco Telepresence Video Advanced
    • Open DNS Certified

Mindsight Blog

Read the latest and most relevant technology news through the Mindsight blog. Our most recent articles on unified communications and collaboration are below.


Jabber has come a long way since Cisco acquired it in 2008, and early in December, the collaboration platform got another significant update. We’ve reached Jabber 11.8, and the applications continue to improve. The update touches almost every tool of the application and irons out…

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Where once web and video conferencing was the stuff of science fiction, it has become all but routine in the modern business world. Using video conferencing, professionals can connect, meet, and work together from across the country as though they were in the same room…

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Cisco Spark is a revolutionary product. By combining the best aspects of other collaboration tools into one intuitive platform, Spark has the potential to change the way a company communicates and manages projects from the ground up. The efficacy of the solution is there; the…

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