About Mindsight

Mindsight, a Chicago IT consulting firm, provides thoughtfully-crafted and thoroughly-vetted perspectives to our clients’ toughest technology challenges. Our recommendations come from our experienced and talented team of highly certified engineers, and are based on a solid understanding of our clients’ unique business and technology challenges. Mindsight believes in being transparent and candid, which means more productive interactions and less pretense. We provide the best thinking to achieve the best result. When you need a different point of view, you can count on Mindsight.

From Tympani, Inc. to Mindsight

Mindsight (formerly Tympani, Inc.) is not just your average value-added reseller. We’re much more than that. While the technology we offer is important, it’s only one part of a larger solution to help your company use the resources you have to their fullest potential. At the heart of it all, we’re technology consultants.

At Mindsight, we strive to understand your technology and business needs, along with your views and your goals to ensure that our views, recommendations, and the direction we lay out for you are aligned. We take the time to get to know you, because a business is more than just its IT department. By taking the extra step and learning your strategy, we make sure that our recommendations get you closer to your goals in the most efficient and productive manner possible. We’re thoughtful, reflective, and a little nerdy—and wanted a name that would best represent us. That’s why we chose the name Mindsight.

Even with all the changes, we’re still the same Chicago IT consulting firm you’ve known since 2004. Now we just have a name that fits us and our technology consulting model. You can still rely on us for decades of experience, cutting-edge technology solutions from the industry’s top manufacturers, and for being a reliable partner. We’re Mindsight, and we believe thoughtful technology and transparent transactions are the best way to build trust.

Every company under the sun talks about how trustworthy they are. Instead of another lecture, we encourage you to discover it for yourself. Explore our client reviews from Clutch.co below, subscribe to our blog, and reach out to a Mindsight technology consultant. We’re ready when you are. From the data center to the contact center and beyond, we’re here to listen, solve problems, and deploy the infrastructure you need to succeed. 

Our name may be new, but our commitment to our clients is the same as it has always been. Know what you’re getting into with a transparent technology partner you can trust.

Mindsight Can Help You Find What You Need

I Work In IT

From data center to contact center and everything in between, Mindsight offers a broad range of technology solutions to suit any IT professional’s needs.

Show Me Technology Details

I Work in a School

Whether it’s determining the best use of your E-Rate funding or managing your IT environment, Mindsight can help.

Show Me Technologies Relevant to Schools

I Own a Fast-Growing Enterprise

From Cisco Spark to managed services, Mindsight has outlined the technologies most relevant to fast-growing enterprises.

Show Me Strategies That Will Benefit My Company

I’m a Business Executive

As a business executive, it’s important to stay on top of the latest technology trends. From CloudStream to managed services, Mindsight will let you know what’s trending.

Show Me What Technology and Strategies I Should Care About

What Mindsight Does

Mindsight is a full-service Chicago IT consulting firm that provides IT services and solutions for every area of the IT landscape. Browse our list of available offerings below for more information.

Technology Consulting

Mindsight is a technology consulting firm with a proven process to help you achieve your business goals. Our consulting model involves providing roadmaps/reports, delivering recommendations, implementing those recommendations, and managing your IT environment.

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Cloud

Cloud boils down to two questions: where would you like your data stored and are you OK with sharing resources, such as compute and storage, with other companies? From colocation to public cloud and everything in between, Mindsight has the answers.

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Converged Infrastructure

This is your “Data Center in a Box” solution. Converged Infrastructure combines Cisco UCS, Cisco Nexus switches, and storage from your preferred vendor in a pre-validated design. Share resources and reduce overhead with Converged—and now Hyperconverged—Infrastructure from Mindsight.

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Data Center Virtualization

Transform physical devices into virtual machines and reduce both capital and operational expenses. Whether it’s server virtualization, desktop virtualization, or application delivery, Mindsight can help you decide what may or may not be a fit.

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Data Storage

Data storage is one of the most important aspects of IT—and often takes up a significant portion of the IT budget. However, now that flash storage is becoming more and more cost effective and accessible, some of that data storage budget can be used for other high priority items. Let Mindsight help you determine what storage array is best for your environment.

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Data Backup and Recovery

A company that loses its data, loses everything. It’s extremely important to ensure that your data is safe and recoverable should there be an issue. Explore your data backup and recovery options and let Mindsight help you find the right solution.

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Disaster Recovery

Is your data safe when disaster strikes? Mindsight can help you plan and prepare for fire, flood, power outages, snow, Godzilla, or whatever else Chicago throws your way.

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Core Infrastructure Applications

Microsoft Exchange, Active Directory, and Office 365 are important parts of any business. From mergers and acquisitions to migrations and additional locations, Mindsight can keep your business moving forward.

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Collaboration

Work is rarely done in a silo. Oftentimes, it takes a team to complete a task or project. Being able to communicate with that team will increase productivity and efficiency. With solutions for Voice, Messaging/Conferencing, BYOD, and more, Mindsight can help you bring people and offices together to create a more cohesive workforce.

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Contact/Call Center

Mindsight has the expertise to implement and deploy the latest and greatest contact and call center technologies. Whether you’re looking for a cloud solution, Cisco, Genesys/ININ, or something else, Mindsight can help.

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Network Infrastructure

An application, no matter how good it is, is nothing without a strong network. Ensuring that your wired and wireless networks are running efficiently and effectively can be challenging. Let Mindsight help steer you to the best network strategy for your business.

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Data Security

With malware, ransomware, and viruses becoming more and more prevalent, the ability to proactively protect your data is absolutely necessary. Let Mindsight help you determine the best plan for your company before, during, and after an attack.

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Technology Design and Deployment

Mindsight’s engineering experts take the time to learn and understand your business before they design the infrastructure solution to best suit your needs. We are well-versed in navigating the complexities of your data center and can help deploy technologies across your environment.

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Managed IT Services

Mindsight has a team of experts in every discipline ready to help you manage your technology. Whether it’s our expertise in emergencies, or using us as an extension of your existing IT team, we have the managed IT services package to suit your needs.

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Technical Support

If you need a few hours of t-support or would like to place the Mindsight support team on retainer, we’re here for you. Get the extra help you want from the experts you need.

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Need Help? Want a FREE consultation?

Contact Mindsight Today

Mindsight Named a Top Technology Firm in Chicago

In the review process for Top Technology Firms, Clutch evaluated our organization and, most importantly, reached out to some of our clients to ask about the quality of service they received. Each client that participated scored us on our quality, scheduling, cost, overall rating, and willingness to refer. With all the surveys totaled, Mindsight earned a near-perfect 4.9 out of 5 star composite score.

"I would say that their professionalism and responsiveness stands out. Mindsight has some talented people on their team and everyone we've interacted with has been top notch."

— IT Director, Consumer Products Manufacturer

"We were very impressed with Mindsight’s level of knowledge and with their communication. They always explain a problem or solution in terms everyone could understand easily."

— Chief Technology Officer, Information Technology Firm

"They maintain very open communication and provide administrative support when needed. It’s important that we're never left in the dark, and Mindsight would not let that happen, which is the support reliability we need."

— Chief Operating Officer, Centrifuge Manufacturer

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Check Out the Mindsight Blog

Read the latest and most relevant technology news through the Mindsight blog. Our most recent articles are below.

Collaboration

IT environments using Cisco Unified Communications Manager 8.5 or older versions will need to act quickly to update their voice system deployment before November 30, 2017. After that date, the process of upgrading to a newer version is going to become significantly more difficult and…

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Technology

There are few diseases as grim and tragic as Alzheimer’s disease. Slowly over years, the memories that define an individual are stripped away, and researches have long searched for a treatment to, if not cure, at least stifle or slow its progression. As a progressive…

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Contact and Call Center

In the Mindsight guide, Happier Agents, Happier Customers, we discussed with contact center managers proven strategies to retain customer service talent. From onboarding strategies to workforce management, these contact center managers had a strong collection of methods to inspire their workforce to do their best…

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